Back to Home

Terms & Conditions

Please read these terms carefully before using our services

Last Updated: January 17, 2026

Agreement to Terms

By accessing and using Balm Cart's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms & Conditions, please do not use our services.

Use of Services

Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this requirement.

Account Registration

  • You may need to create an account to access certain features
  • You are responsible for maintaining the confidentiality of your account
  • You must provide accurate and complete information
  • You are responsible for all activities under your account
  • Notify us immediately of any unauthorized use

Products & Orders

Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, or error-free.

Pricing

  • All prices are in Indian Rupees (INR)
  • Prices are subject to change without notice
  • We reserve the right to correct pricing errors
  • Shipping charges are additional unless stated otherwise

Order Acceptance

Your order is an offer to purchase products. We reserve the right to accept or decline any order for any reason. We may require additional verification before accepting orders.

Payment Terms

  • Payment must be received before order processing
  • We accept credit cards, debit cards, UPI, and other payment methods
  • All transactions are processed through secure payment gateways
  • You authorize us to charge your payment method for all purchases

Shipping & Delivery

  • Delivery times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery
  • We are not responsible for delays caused by shipping carriers
  • You must provide accurate delivery information
  • Additional charges may apply for remote locations

Returns & Refunds

Please refer to our separate Return Policy for detailed information about returns, exchanges, and refunds.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Balm Cart and protected by intellectual property laws. You may not:

  • Reproduce, distribute, or modify any content without permission
  • Use our trademarks or branding without authorization
  • Copy or reverse engineer any part of our services
  • Use automated systems to access our website

Prohibited Activities

You agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful code or viruses
  • Engage in fraudulent activities
  • Harass or harm other users
  • Interfere with the operation of our services

Limitation of Liability

To the fullest extent permitted by law, Balm Cart shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount you paid for the products in question.

Disclaimers

  • Our services are provided "as is" without warranties of any kind
  • We do not guarantee uninterrupted or error-free service
  • We are not responsible for third-party content or links
  • Product results may vary by individual

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in new delhi , Maharashtra.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the modified terms.

Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these terms.

Questions About Terms?

If you have any questions about these Terms & Conditions, please contact us:

Email: balmcartuniverse@gmail.com
Phone: +91 93157 25800