Introduction

Welcome to Balm Cart. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.

Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: First name, last name, username or similar identifier
• Contact Data: Email address, telephone numbers, billing and delivery addresses
• Transaction Data: Details about payments and products you have purchased from us
• Technical Data: IP address, browser type, device information
• Usage Data: Information about how you use our website and products

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process and deliver your orders
• To manage payments, fees and charges
• To communicate with you about your orders and account
• To send you marketing communications (with your consent)
• To improve our website, products and services
• To provide customer support

Data Sharing

We may share your personal data with:

• Payment processors for secure transaction processing
• Shipping partners to deliver your orders
• Service providers who help us operate our business
• Law enforcement when required by law

We will never sell your personal data to third parties.

Your Rights

Under data protection laws, you have rights including:

• Access: Request access to your personal data
• Correction: Request correction of your personal data
• Erasure: Request erasure of your personal data
• Object: Object to processing of your personal data
• Portability: Request transfer of your personal data
• Withdraw consent: Withdraw consent at any time

Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some cookies.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.